NAVEEN. Impact of Digital Governance Initiatives on Public Service Delivery. International Journal of New Media Studies: International Peer Reviewed Scholarly Indexed Journal, [S. l.], v. 5, n. 1, p. 39–44, 2018. Disponível em: https://ijnms.com/index.php/ijnms/article/view/223. Acesso em: 16 sep. 2024.