Rethinking Patient Engagement in the Era of AI Chatbots

Authors

  • Nandhakumar Raju

DOI:

https://doi.org/10.58972/ijnms.v11i2.284

Keywords:

Artificial Intelligence, Chatbots, Patient Engagement, Healthcare Technology, Emotional Intelligence, Natural Language Processing, Healthcare Communication, Human-AI Interaction, Ethical AI, Data Privacy, Hybrid Systems

Abstract

The Rise and Advent of AI Chatbots in Healthcare settings has opened new opportunities to increase patient engagement and improve the way communication is done within health care. Powered by sophisticated natural language processing (NLP) and machine learning-based algorithms, chatbots are being projected as digital assistants that can automate repetitive engagements while also responding to queries in real-time and offer personalized health tips.

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Published

2024-07-12

How to Cite

Nandhakumar Raju. (2024). Rethinking Patient Engagement in the Era of AI Chatbots. International Journal of New Media Studies: International Peer Reviewed Scholarly Indexed Journal, 11(2), 57–61. https://doi.org/10.58972/ijnms.v11i2.284

Issue

Vol. 11 No. 2 (2024): July-December, 2024

Section

Articles